07 / Insights
From the practice.
Notes and papers on the gap between learning about AI and putting it into production.
Whitepapers
Linear Horizon whitepaper/
The product as its own expert
Give each product an MCP server so an agent can inspect its code, telemetry, usage and history — then diagnose problems, cite evidence and propose the next improvement.
Linear Horizon whitepaper/
The four stages of AI adoption in the workplace
A practical four-stage model for AI adoption — Assist, Standardise, Connect and Transform — and how to progress without treating autonomy as the goal.
Linear Horizon whitepaper/
How Silicon Valley is approaching fully agentic workflows
Leading technology companies are not making entire organisations autonomous. They are making particular workflows agentic — with a defined objective, connected context, bounded authority and deliberate human control.
Notes
What is an agent? What does it mean to be agentic?
An agent is an LLM, plus a prompt, plus tools — placed inside a loop that lets it pursue a goal. To be agentic is to give a system limited discretion over how that goal is achieved.
The gap between learning about AI and putting it into production
Training without a path into the system leaves organisations fluent and stuck. The work is to close that gap.
Where AI is actually useful — and where it is not
The useful question is not what a model can do in general. It is what it can do here, against this data, these interfaces, and this risk.